Talk with Mirin support
Use the support conversation in your dashboard when you need help with your Mirin website. Your conversation stays available as you move between dashboard pages.
Start a conversation
- Select the website you need help with in the top navigation, then select Support.
- Describe what you were trying to do, what happened, and the page where you saw the problem.
- Send your message. You can close the panel and continue working while the support team reviews it.
Support for multiple websites
Each website has its own support conversation. The panel header shows the selected website name and domain, so you can confirm the conversation before sending a message. To discuss a different website, close the panel, switch websites in the top navigation, and reopen Support.
When support replies
The Support button shows a notification count. Open the conversation to see a grouped notice above the messages, then jump to the newest reply. Replies are kept in the same conversation so you do not need to repeat earlier details.
Replies appear live while your dashboard is open. Mirin reconnects and checks the conversation when your browser returns online. You do not need to allow browser notifications.